Please note: Orders CANNOT be changed, modified, or canceled after checkout! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact Customer Care HERE.

Returns

Learn more about returns when you explore our Returns page HERE

Shipping

Shopping with Us?

What Do I Do If An Item Is Out Of Stock?

• We know how it feels to fall in love with a piece to find out it’s sold out later! Don’t stress; we have you covered! Sign up to receive restock notifications when an item is back in stock:
  • Select your Size 
  • Select Email When Available
  • Enter your Email Address or Phone Number
  • Click “Notify Me When Available”

Priority Processing:

• Need assurance that your order will ship ASAP? Priority Processing from Timecommons ensures that your order will hit the front of the line for picking and packing. Think of it as jumping ahead in line and your order takes priority over our regularly processed items.
• Priority Processing is available in most cases but may become unavailable during high volume sales. We can only guarantee a limited number of orders for Priority Processing depending on business needs. If Priority Processing is available for your order, it will appear in checkout.
• Please keep in mind that Priority Processing does not take the place of Expedited Shipping. At checkout, both Expedited Shipping options and Priority Processing will be available for you to choose from. If both are selected, this means your order will be prioritized to the front of the line and your shipping expedited.
• At this time, Priority Processing is only available for ready-to-ship items, which excludes custom graphics items.
• If you have any questions about this exciting feature, please feel free to reach out to our Customer Service team anytime! We are happy to help

US Postal Service Guarantees

• We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times. 

FedEx Guarantees

• We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for FedEx guarantees.  If the item is not delivered in time, please contact FedEx (1-800-463-3339). We will not refund additional shipping charges if FedEx fails to meet their guaranteed shipping times. 

International Shipping

• Shipping prices to Canada are based on the total weight of the order. All other countries will ship via USPS and will vary in rates. Standard shipping orders take 1-3 business days to be processed and packaged before being shipped out of our warehouse.  We do not currently offer Free Shipping on International orders over $99.  Free Shipping is only available for orders placed within the continental United States.
• USPS International Orders cannot be shipped to a P.O. Box. If you choose this option and enter a P.O. Box, your order will be shipped via US Postal Service Priority Mail International. Please refer to USPS international service disruptions.  
• We cannot guarantee that you will or will not be charged any customs duties, fees, or taxes. You are responsible for all applicable customs, duties, taxes, and fees charged by your government. Please contact your country’s customs office for respective charges and rates on a package coming outside of your country. International customers (outside of the United States) are responsible for all import duties, customs, and local taxes charged by your country. We cannot advise the amount of what these fees might be & we recommend that you contact your country’s customs office or tax agent for respective charges and rates on a package coming outside of your country.

Wrong Address Disclaimer

• It is the buyer’s responsibility to make sure that they enter the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times; hence, there is a minimal time gap to cancel/change your order or change its address. If you decide to cancel your order or change your shipping address, please contact us as soon as you place your order. We will do our best to make the change; however, we cannot guarantee that we will do so.
• If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
• All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

How long does it take to process the return?

• Please allow up to two weeks (14 Business Days) from the date you mail your item(s) back for your return to be processed—you will receive an email confirmation when complete.

How long does it take to receive my refund?

• Once you receive your email indicating your return has been processed, you can expect to receive your Credit Card sent to your email address on file.

Is there a return fee?

• If you use our pre-paid return label, the cost of return shipping is $6.99 for any number of items and will be deducted from your store credit. You may also choose to mail the item back using your own insured, trackable method.

How do I request a return label?

• Start your return process to receive a return label.

Do you offer price adjustments?

• Due to our limited quantities and high demand for our products, we cannot offer price adjustments on any items. Returned merchandise will be processed.