Common Questions

WHERE’S MY ORDER?

Check your account HERE.  

NEED TO MAKE A RETURN OR EXCHANGE?

Please visit our Returns Portal HERE.  

WHERE’S MY MISSING ITEM?

It might be on pre-order. Check your order confirmation email or shipping invoice to see if any items are listed as pre-order. Still unsure? Contact Customer Care Below Form.

Is it a custom item? Check your order confirmation email or shipping invoice to see if any items are listed as custom. All monogrammed, vinyl, graphic tee, and graphic sweatshirts do ship separately but are included on the original shipping invoice with the rest of your order. You will receive a separate shipping confirmation once shipped. Still unsure? Contact Customer Care Below Form.

For Questions And Concerns Please Email Us At

service@timecommons.com

We will get back to you as soon as we can.

Address: New Trend Centre, 704 Prince Edward Rd E, Kowloon, Hong Kong